Refund & Return Policy

Customer satisfaction is important to us.

Return Eligibility

Returns are accepted only if the product is received damaged, defective, or if an incorrect item was delivered.

Return requests must be made within 4 days of delivery.

Products must be unused, in their original condition, and returned with all original packaging, accessories, and invoices wherever applicable.

Returns requested due to normal wear, misuse, accidental damage, or change of mind are not eligible.

Return Process

To request a return, contact us with:

• Order number

• Photos or videos clearly showing the issue

• A brief description of the problem

Our team will review your request and provide further instructions.

Return Shipping

If the return is approved because the product is damaged, defective, or incorrect, Nooha will arrange or bear the return shipping cost.

Refunds

Once the returned product is received and inspected, eligible refunds will be processed to the original payment method used during purchase.

Refund processing may take several business days depending on your payment provider or bank.

Order Cancellation

Orders cancelled before dispatch will receive a full refund.

If an order is cancelled after dispatch, applicable shipping and return shipping charges may be deducted from the refund, depending on courier policies.

Contact Us

Business Name: [Name]
Address: [Address]
Email: [Email]
Phone: [Phone Number]